Privacy Policy
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At Royal Bites Cloud Kitchen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights concerning your information.
1. Information We Collect
When you place an order or contact us through our website, we may collect the following information:
- Personal details: Name, phone number, email address, delivery address
- Order details: Items ordered, quantities, special instructions, billing information
- Technical data: Browser type, IP address, device type, pages visited
- Communication: Messages sent through our contact form or WhatsApp
2. How We Use Your Information
- To process and deliver your orders accurately
- To communicate about order status, delivery time, and payment confirmation
- To improve our menu, service, and website experience
- To send occasional offers and updates (only if you opt in)
- To comply with legal and tax obligations
3. Cookies
We use cookies to remember your shopping cart, personalise your experience, and analyse site traffic. You can disable cookies in your browser settings, but some features (like the cart) may not work properly.
4. Sharing Your Information
We never sell or rent your personal information. We may share it with trusted third parties only when necessary:
- Delivery partners — to deliver your order
- Payment gateways — to process secure payments
- Legal authorities — when required by law
5. Data Security
We use industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications at any time
7. Children\'s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at foodtechno93@gmail.com or call +91 7058477941.